Q1. 您的工作年限是多久?(單選題)
Q2. 您所居住地點事?(單選題)
Q3. 您的受教育程度?(單選題)
Q4. 您的身份是: Your identity is:(單選題)
ABB的分銷商 (ABB's distributor)
使用ABB產(chǎn)品的用戶 (User using ABB products)
其他 (Other identities)
Q5. 您是否正在使用或使用過ABB的產(chǎn)品? Are you using or have you ever used ABB products?(單選題)
是的,我正在使用 (Yes, I am using)
是的,我曾經(jīng)用過 (Yes, I used to)
不,我從未使用過 (No, I've never used it)
Q6. 您對于ABB目前采用的分銷商分銷的售賣方式滿意嗎? Are you satisfied with the way ABB sells products through distributors?(單選題)
滿意 (Yes)
不滿意 (No)
無所謂 (It doesn't matter)
Q7. 您對ABB的產(chǎn)品質(zhì)量或功能性是否滿意? Are you satisfied with the quality or functionality of ABB products?(單選題)
滿意 (Yes)
不滿意 (No)
我不用ABB的產(chǎn)品 (I have never used ABB products.)
Q8. 您不滿意的原因是什么? What are the reasons for your dissatisfaction?(填空題)
Q9. 您更看重ABB的產(chǎn)品的質(zhì)量還是價格? If you use ABB's products, do you give priority to its product quality or price?(單選題)
產(chǎn)品質(zhì)量 (Product quality)
產(chǎn)品價格 (Product price)
兩者都考慮 (Both)
Q10. 如果ABB的產(chǎn)品比國內(nèi)的相同產(chǎn)品貴15%的話,您是否還會選擇ABB公司? If ABB's products are 15% more expensive than similar domestic products, will you still buy them?(單選題)
會 (Yes, I will)
不會 (No, I won't)
Q11. 在目前的政策下,如果ABB產(chǎn)品與國內(nèi)相同的競品價格相同,您會選擇哪款? Under the current policy, if the price of ABB products is the same as that of the same domestic competitors' products, which one would you choose?(單選題)
ABB產(chǎn)品 (ABB's products)
國內(nèi)產(chǎn)品 (Domestic competitors' products)
Q12. 如果您在使用ABB的產(chǎn)品時遇到問題,您通常會使用何種方式來解決? If you encounter problems when using ABB products, what methods do you usually use to solve them?(單選題)
ABB技術(shù)熱線 (ABB Technical Hotline)
分銷商 (Distributor)
其他 (Other)
Q13. 您不滿意的原因是什么? What are the reasons for your dissatisfaction?(填空題)
Q14. 您了解或使用過ABB的哪類產(chǎn)品? What kind of ABB products do you know or use?(多選題)
可編程控制器 (PLC)
集散式控制系統(tǒng) (DCS)
傳動設(shè)備 (Transmission equipment)
低壓電器 (Low-voltage apparatus)
Q15. 您認(rèn)為ABB的哪些方面還需要改進(jìn)? What improvements do you want ABB to make?(多選題)
產(chǎn)品質(zhì)量 (Product quality)
技術(shù)支持 (Technical support)
售后服務(wù) (After sales service)
定制化開發(fā)服務(wù) (Customized development service)